Frequently Asked Questions
Is there Internet connection?
Yes, the hotel has free WiFi in all rooms and public areas.
What are the booking cancellation terms?
No penalty fee for cancellation/changes for bookings made within 7 days BEFORE the arrival date. However, the client will be liable to a 100% cancellation fee on the first night missed.
Which credit cards do you accept?
We accept Visa, MasterCard, Amex and Diners.
At what time can we checkin and checkout?
Check in is from 2:00 pm, Check out is at midday (12pm).After checking out, our clients can leave their luggage, without charge, in our secure luggage room at the front desk.
How and where can I get the best rate?
Through our booking center online
Does the Hotel organise excursions to Capri and the Amalfi Coast?
Our experienced front desk are available to help you organise memorable excursions to explore our beautiful Campagnia region.
Does the Hotel organise a shuttle service to the airport and/or to the train station?
Yes, we can provide a safe and professional private transfer to Naples airport or Naples train station.
Does the hotel have garage or parking facilities?
No, but there is a reduction in parking fees in a parking area close to the hotel.
Do you provide gluten free breakfast?
Yes, but we ask our guests to prenotify us of any special dietary needs,allergies or food intolerances whilst making the booking.
